General

Yes. Our commitment is that if you place your order before 12pm during Monday - Friday, your order will be dispatched on the same day. Orders placed after 12pm will be dispatched the following day. Orders placed after 12pm on Friday or anytime on Saturday or Sunday will be dispatched the following Monday (the next working day if this falls on a Public or Bank Holiday). Orders placed on Public or Bank holidays will be dispatched on the next working day.

If you require express delivery, please select Royal Mail Special Delivery It is fully tracked and requires a signature on delivery.

We use Royal Mail First or Second class post for UK orders and Royal Mail International Standard for international orders so your purchase will arrive with your usual postal delivery.

We also offer an express delivery option using Royal Mail Special Delivery.

We offer free second class postage for small and large letters up to £20 and Internationally for orders over £120.

All cards sent internationally are dispatched via Royal Mail International Standard. You may also select Royal Mail Special Delivery for an expedited service guaranteed by 1pm on the next working day.

Our commitment is that orders placed before 12pm Monday - Friday will be dispatched on the same day. Orders placed after 12pm Friday or anytime on Saturday or Sunday will be dispatched on the following Monday. Orders placed on Public or Bank holidays will be dispatched on the next working day.

Unfortunately Royal Mail do not offer tracking on cards sent via Royal Mail First Class or Second Class Post or Royal Mail International Post. However, if your card still has not arrived 3 working days after the dispatch date for UK orders please do Contact Us.

Royal Mail Special Delivery is fully tracked and requires a signature on delivery. If you select this service, you will be provided with tracking information.

Yes we do, all cards sent internationally are dispatched via Royal Mail International Standard.

Royal Mail assert that Items usually reach Europe within 3-5 working days and the rest of the world within 6-7 working days. Please refer to the Royal Mail website for more information.

Yes. You may also select Royal Mail Special Delivery for an expedited service guaranteed by 1pm on the next working day. Please note that for this service, you do need to place any order before 12pm (working days) in order for it to be dispatched on the same day. Orders placed after 12pm will be dispatched the following working day.

Please also refer to the Royal Mail website for some postcode restrictions and exceptions. Special delivery post is fully tracked and requires a signature on delivery.

All of our cards are left intentionally blank for you to personalise for your loved one as we recognise that a great many different images can suit many occasions.

You are able to return your order at your own cost. In order to qualify for a refund (minus shipping), please Contact Us to book your return, ensure all parts of your order are returned, unopened and in the original resalable condition. Upon receipt of your order, where applicable, we will issue a full refund for your items.

Please Contact Us as soon as possible so we can resolve your issue.

Our orders are sent via Royal Mail Second Post or First Class Post. You may also select Royal Mail Special Delivery for an expedited service guaranteed by 1pm on the next working day.

Royal Mail assert that 93% of UK first class post is estimated to arrive the following day, however the other 7% may take up to 3 working days. Therefore please bear this in mind when placing your orders as unfortunately we cannot guarantee your card will be delivered exactly on the estimated date.

Royal Mail assert that second class letters are delivered within 2-3 working days including Saturdays.

Unfortunately a few percent of cards can take up to 3 working days to arrive. So if 3 working days has passed and your order still hasn’t arrived please do contact us.

Please see the Wholesale Partner page and Contact us directly to discuss.

Please bare with us, we are a new business just getting started! Be sure to visit us regularly as we work hard to add more designs to our range in the coming months. Please feel free to contact us to let us know what was missing for you and/or what you would like to see next!

Please get in touch and we will be happy to help.

We welcome your feedback! To leave us a review, please visit Trustpilot, where you can hopefully write a ⭐️⭐️⭐️⭐️⭐️ review! Please do contact us directly however if something has gone wrong so we can make it right!

We aim to reply to any queries as soon as possible and within 48 business hours. Our opening times are Monday - Friday: 9am - 5pm

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